The standard check-in time is after 1400 hrs (02:00 pm) and the check-out time is 12:00 noon. However, it may vary depending on the destination and the season time. Your confirmed hotel booking voucher will contain all the details about the hotel check-in/out timings.

If you want an extra bed in the room for your child, you have to add the child as an adult in the hotel search page, thus searching for 3 adults and 1 room. If you just select 1 child and 2 adults in 1 room, our search results will show you the price of a double room with a child excluding an extra bed.

Kindly call us at +919444493388 (Monday to Sunday from 09:00 am to 07:00 pm) with your request and we will try our best to get your requirements done. However, please note that your request will be subject to availability while checking in at the hotel.

For online bookings, we accept all Visa, Master Card, Amex cards, UPI Payment, and major debit cards and credit cards issued in India. We also have Net Banking payment options from major Indian banks.

This might happen due to a slow internet connection or while making the payment through the net banking option. Please call us at +919444493388 (Monday to Sunday from 09:00 am to 07:00 pm) about the problem. For us to serve you faster and better, kindly mention the bank’s name, the amount deducted, the e-coupon number used (if any), and mode of transaction. If the booking is incomplete, the entire deducted amount will be refunded back to your account within 3 to 5 working days. If the booking is completed, we will email you your hotel confirmation voucher.

It is mandatory to show your government-approved valid ID proof while checking in at the hotel. The valid IDs accepted at the hotel are a Driving License, Voters ID, Passport, or even ration card. Please note: Pan Cards are not accepted as valid ID proof. For foreign nationals, your passport will be accepted as valid ID proof.

For cancellations, please call us at +919444493388 (Monday to Sunday from 09:00 am to 07:00 pm) or drop us an email at support@navagiraga.com. Please note that each hotel has a different room cancellation policy.

A ‘Twin room’ will have 2 separate single or queen-sized beds while a ‘Double room’ will have one king-size bed.

However, you may have to book an additional room(s) if the hotel doesn’t allow more than three adults. If you have any queries, check directly with your hotel for their extra-guest charges and the maximum number of people allowed in the room you have booked.

Yes. Simply give us a call on 9444493388 (Monday to Sunday from 09:00 am to 07:00 pm).

Yes. You can confirm your hotel bookings by paying the amount through the account transfer option. Call us at +919444493388 (Monday to Sunday from 09:00 am to 07:00 pm) for more details on the same.

Once the hotel room booking and payment process is completed, we will send across a confirmation email (on the email address you have registered while making the booking). Please take a printout of the confirmed hotel voucher and present it at the hotel counter during check-in.

In this case, please call us at +919444493388 (Monday to Sunday from 09:00 am to 07:00 pm) or email us at support@navagiraga.com.

The hotel room cancellation charges depend on the room, time of stay (off-season, peak season), and the time of cancellation. Please check your hotel’s booking policy on the booking page to know more.

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